GENERAL CONDITIONS OF SALE

https://talkingmethod.com/


1. GENERAL INFORMATION

The ownership of this website, https://talkingmethod.com/, (hereinafter Website) is held by: FITYMI CONSULTING GROUP SL, provided with NIF: B88262134 and registered in:

Madrid Mercantile Registry; and whose contact details are:

Direction:

Avenue of Democracy 9 (Rivas-Vaciamadrid), 28523, Madrid, Spain

Contact phone: +34639404940

Contact email: talkingmethodacademy@gmail.com


This document (as well as all other documents mentioned here) regulates the conditions governing the use of this Website (https://talkingmethod.com/) and the purchase or purchase of products and / or services in the same (hereinafter, Conditions).

For the purposes of these Conditions it is understood that the activity that Talking Method develops through the Website includes:

Online English classes


In addition to reading these Conditions, before accessing, browsing and / or using this website, the User must have read the Legal Notice and the General Conditions of Use, including, the cookie policy, and the privacy policy and Talking Method data protection. By using this Website or when making and / or requesting the acquisition of a product and / or service through it, the User consents to be bound by these Conditions and by all the aforementioned, so if you do not agree with everything Therefore, you should not use this Website.

Likewise, it is informed that these Conditions could be modified. The User is responsible for consulting them each time he accesses, browses and / or uses the Website since those that are in force at the time the purchase of products and / or services are requested will be applicable.

For all questions that the User may have in relation to the Conditions, he can contact the owner using the contact information provided above or, where appropriate, using the contact form.


2. THE USER

The access, navigation and use of the Website, confers the condition of user (hereinafter referred to, indistinctly, individually as a User or jointly as Users), so they are accepted, since the navigation of the Website begins, all the Conditions established herein, as well as their subsequent modifications, without prejudice to the application of the corresponding mandatory legal regulations as the case may be.

The User assumes responsibility for the correct use of the Website. This responsibility will extend to:

Make use of this Website only to make inquiries and purchases or purchases legally valid. Do not make any false or fraudulent purchases. If it could reasonably be considered that such a purchase has been made, it could be canceled and the relevant authorities informed. Provide truthful and lawful contact information, for example, email address, postal address and / or other data (see Legal Notice and General Conditions of Use).

The User declares to be over 18 years of age and have the legal capacity to enter into contracts through this Website.

The Website is aimed primarily at Users residing in Spain. Talking Method does not ensure that the Website complies with laws of other countries, either totally or partially. Talking Method declines all liability that may arise from such access.

The User may formalize, with his choice, with Talking Method the contract of sale of the desired products and / or services in any of the languages ​​in which these Conditions are available on this Website.


3. PURCHASE OR ACQUISITION PROCESS

The duly registered Users can buy on the Website by the established means and forms. They must follow the online purchase and / or acquisition procedure of https://talkingmethod.com/, during which several products and / or services can be selected and added to the cart, basket or final purchase space and finally click in buying".

Likewise, the User must fill in and / or check the information requested at each step, although, during the purchase process, before making the payment, the purchase data can be modified.

Next, the User will receive an email confirming that Talking Method has received their order or request to purchase and / or provide the service, that is, the order confirmation. And, where appropriate, you will also be informed by email when your purchase is being sent. Where appropriate, this information could also be made available to the User through their personal connection space to the Website.

Once the purchase procedure has been completed, the User consents that the Website generates an electronic invoice that will be sent to the User through email, and where appropriate, through his personal space to connect to the Site

b. Likewise, the User may, if he so wishes, obtain a copy of his paper invoice, requesting it from Talking Method using the contact spaces on the Website or through the contact information provided above.

The User acknowledges being aware, at the time of purchase, of certain particular conditions of sale that concern the product and / or service in question and that are displayed next to the presentation or, where appropriate, image of it on its page of the Website, indicating, by way of example, but not exhaustive, and attending to each case: name, price, components, weight, quantity, color, details of the products, or characteristics, mode in which they will be carried out and / o cost of benefits; and recognizes that the realization of the purchase or purchase order materializes the full and complete acceptance of the particular conditions of sale applicable to each case.

The communications, purchase orders and payments that intervene during the transactions made on the Website could be archived and kept in the computerized records of Talking Method in order to constitute a means of proof of the transactions, in any case, respecting the conditions reasonable security and the laws and regulations in force that apply in this regard, and particularly in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, concerning the protection of natural persons Regarding the processing of personal data and the free movement of this data (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, and the rights they attend Users in accordance with the privacy policy of this Website.


4. AVAILABILITY

All purchase orders received by Talking Method through the Website are subject to the availability of the products and / or that no circumstance or force majeure (clause nine of these Conditions) affects the supply of the same and / or the Provision of services. If there are difficulties regarding the supply of products or there are no products in stock, Talking Method undertakes to contact the User and reimburse any amount that could have been paid as an amount. This will be equally applicable in cases where the provision of a service would become unworkable.


5. PRICES AND PAYMENT

The prices displayed on the Website are the final ones, in Euros (€) and include taxes, unless by legal requirement, especially with regard to VAT, different issues are indicated and applied.

In no case will the Website add additional costs to the price of a product or service automatically, but only those that the User has voluntarily and freely selected and chosen.

Prices may change at any time, but possible changes will not affect orders or purchases with respect to which the User has already received an order confirmation.

Accepted payment methods will be: Credit or debit card, PayPal, and Bank transfer.

Talking Method uses all means to guarantee the confidentiality and security of the payment data transmitted by the User during transactions through the Website. As such, the Website uses a secure payment system SSL (Secure Socket Layer).

Credit cards will be subject to checks and authorizations by the issuing bank, if said entity does not authorize payment, Talking Method will not be responsible for any delay or non-delivery and will not be able to formalize any contract with the User .

Once Talking Method receives the purchase order from the User through the Website, a pre-authorization will be made on the corresponding card to ensure that there are sufficient funds to complete the transaction. The charge on the card will be made at the moment when the User is sent the confirmation of shipment and / or confirmation of the service that is provided in the form and, where appropriate, established place.

If the payment method is Paypal, the charge will be made at the time that Talking Method sends a confirmation of the purchase order or purchase of products and / or services to the User.

In any case, by clicking "Buy" the User confirms that the payment method used is his.


6. DELIVERY

As it is an online service, there is no physical delivery of products or services, so this clause does not apply.


7. TECHNICAL MEANS TO CORRECT ERRORS

The User is informed that in case he detects that an error has occurred when entering data necessary to process his purchase request on the Website, he may modify them by contacting Talking Method through the contact spaces enabled on the Website, and, where appropriate, through those. Likewise, the User may, if he so wishes, obtain a copy of his paper invoice, requesting it from Talking Method using the contact spaces on the Website or through the contact information provided above.

The User acknowledges being aware, at the time of purchase, of certain particular conditions of sale that concern the product and / or service in question and that are displayed next to the presentation or, where appropriate, image of it on its page of the Website, indicating, by way of example, but not exhaustive, and attending to each case: name, price, components, weight, quantity, color, details of the products, or characteristics, mode in which they will be carried out and / o cost of benefits; and recognizes that the realization of the purchase or purchase order materializes the full and complete acceptance of the particular conditions of sale applicable to each case.

The communications, purchase orders and payments that intervene during the transactions made on the Website could be archived and kept in the computerized records of Talking Method in order to constitute a means of proof of the transactions, in any case, respecting the conditions reasonable security and the laws and regulations in force that apply in this regard, and particularly in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, concerning the protection of natural persons Regarding the processing of personal data and the free movement of this data (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, and the rights they attend Users in accordance with the privacy policy of this Website.


8. RETURNS

Being an online service, there is no possibility of returns. Talking Method will accept in exceptional cases that, after the purchase of a service, the remaining credits are transferred to a friend or relative so that they can make use in a personal capacity. In no case will the money be returned after making a purchase.


9. EXEMPTION OF LIABILITY

Unless otherwise provided by law, Talking Method will not accept any responsibility for the following losses, regardless of their origin:

Talking Method applies all measures concerning providing a faithful visualization of the product on the Website, however it is not responsible for the minimum differences or inaccuracies that may exist due to lack of screen resolution, or browser problems that are used or others of this nature.

Technical failures that due to fortuitous or other causes prevent the normal operation of the service through the Internet. Lack of availability of the Website for maintenance or other reasons, which prevents having the service. Talking Method puts all the means at its disposal in order to carry out the process of buying and paying for the products, however it is exempt from liability for causes that are not attributable to it, fortuitous event or force majeure.


10. WRITTEN COMMUNICATIONS AND NOTIFICATIONS

By using this Website, the User accepts that most of the communications with Talking Method are electronic (email or notices published on the Website).

For contractual purposes, the User agrees to use this electronic means of communication and recognizes that any contract, notification, information and other communications that Talking Method sends electronically comply with the legal requirements of being in writing. This condition will not affect the rights recognized by law to the User.

The User can send notifications and / or communicate with Talking Method through the contact details provided in these Conditions and, where appropriate, through the contact spaces on the Website.

Likewise, unless otherwise stipulated, Talking Method may contact and / or notify the User by email or at the postal address provided.

The user accepts that occasionally communications with him may be by telephone, email and / or whatsapp.


11. DISCLAIMER

No waiver of Talking Method to a specific legal right or action or the lack of requirement by Talking Method of strict compliance by the User of any of its obligations will imply, nor a waiver of other rights or actions derived from a contract or the Conditions, nor exempt the User from fulfilling their obligations.

No waiver of Talking Method to any of these Conditions or to the rights or actions derived from a contract will take effect, unless it is expressly established that it is a waiver and formalized and communicated to the User in writing.


12. NULLITY

If any of these Conditions were declared null and void by a final resolution issued by the competent authority, the rest of the clauses will remain in force, without being affected by said declaration of nullity.


13. COMPLETE AGREEMENT

These Conditions and any document referred to expressly in these constitute the entire agreement existing between the User and Talking Method in relation to the object of sale and replace any other agreement, agreement or previous promise agreed verbally or in writing by the same parts.

The User and Talking Method acknowledge having consented to the conclusion of a contract without having relied on any statement or promise made by the other party, except as expressly mentioned in these Conditions.


14. DATA PROTECTION

The information or personal data that the User provides to Talking Method in the course of a transaction on the Website, will be treated in accordance with the provisions of the Privacy Policy or data protection (contained, where appropriate, in the Legal Notice and General Conditions of Use). By accessing, browsing and / or using the Website, the User consents to the processing of said information and data and declares that all the information or data provided is true.


15. APPLICABLE LEGISLATION AND JURISDICTION

The access, navigation and / or use of this Website and the contracts for the purchase of products through it will be governed by Spanish legislation.

Any controversy, problem or disagreement that arises or is related to the access, navigation and / or use of the Website, or with the interpretation and execution of these Conditions, or with the sales contracts between Talking Method and the User, will be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.


16. COMPLAINTS AND CLAIMS

The User may send Talking Method their complaints, claims or any other comments that they wish to make through the contact information provided at the beginning of these Conditions (General Information).

In addition, Talking Method has official complaint forms available to consumers and users, and they can request Talking Method at any time, using the contact information provided at the beginning of these Conditions (General Information).

Likewise, if a purchase dispute between the Talking Method and the User emanates a dispute, the User as a consumer may request an out-of-court dispute settlement, in accordance with Regulation (EU) 524/2013 of the European Parliament and of the Council , of May 21, 2013, on the resolution of online litigation in matters of consumption and amending Regulation (EC) 2006/2004 and Directive 2009/22 / EC. You can access this method through the following website: http://ec.europa.eu/consumers/odr/.


Last modified: June 14, 2019